ServiceNow Development
Practical platform development that keeps solutions maintainable and aligned to business needs.
- Workflows and Flow Designer automation
- Business rules, client scripts and UI policies
- Service catalog items and integrations
Services
ServiceNow capability with delivery discipline
Hands-on development and ITAM consulting for organisations that need a secure, well-governed ServiceNow platform.
ServiceNow SAM Pro
Make software usage visible, compliant and commercially better managed.
- Software asset lifecycle management
- Licence compliance and reconciliation
- Publisher licence positions, optimisation and audit readiness
IT Asset Management
Connect asset data and operational processes across the full technology lifecycle.
- Hardware and software asset lifecycle
- Procurement and stockroom processes
- Entitlement and reconciliation
CMDB & CSDM
Create a trusted configuration foundation that supports dependable service decisions.
- Service and configuration data design
- CSDM alignment and CMDB integrity
- Service mapping and dependency mapping
ITOM & Discovery
Improve visibility across a changing estate through dependable discovery integrations.
- SCCM, Intune and JAMF integrations
- MID server setup and management
- Discovery scheduling and certificate inventory
Integrations & Automation
Move data and work cleanly between ServiceNow and the tools around it.
- REST, SOAP, LDAP and JDBC
- Webhooks and workflow automation
- Data migration and transformation
How I work
OOTB-first, with purpose
I start with the platform capabilities already available, then extend only where there is a clear operational or user benefit. That keeps technical debt controlled, supports upgradeability and makes governance easier to maintain.