Experience & CV

A record of dependable platform delivery

Over 5 years working across ServiceNow development, ITAM and software licensing in UK government, finance and enterprise environments.

Career timeline

Current consulting engagement | UK public sector

ServiceNow Developer

Build and configure secure ServiceNow solutions across ITSM, ITAM and platform automation.
Translate requirements into workflows, catalog items, business rules and maintainable configurations.
Work with platform owners and technical stakeholders to deliver governed change.

UK government and finance delivery

Delivered ServiceNow implementations and enhancements in controlled enterprise environments.
Designed integrations and automation that improved data flow between the platform and existing tooling.
Supported solution decisions with an OOTB-first, upgrade-conscious approach.

Software asset management transformation

Implemented SAM Pro capabilities for software lifecycle visibility, licence compliance and reconciliation.
Supported publisher licence positions, entitlement data and audit-readiness activities.
Aligned software asset processes with wider ITAM governance and reporting needs.

ITAM and platform delivery

Configured software models, entitlements and compliance workflows in ServiceNow.
Improved the quality and usability of asset data for operational and commercial decisions.

Technology and licensing operations

Combined hands-on ServiceNow development with software licensing and compliance management.
Connected technical platform work to licence optimisation, reconciliation and stakeholder outcomes.

Earlier experience

Built a foundation in software asset management, hardware and software lifecycle processes.
Developed the commercial, operational and data disciplines that now inform platform delivery.

Need a ServiceNow or ITAM specialist?

Let’s discuss the delivery context and where I can contribute.